PosiGen Energy Efficiency Specialist in Jefferson, Louisiana
Energy Efficiency Specialist
About the Organization
PosiGen was founded in 2011 in New Orleans, LA, with the mission of making a positive financial impact on the lives of homeowners. PosiGen pairs energy efficiency retrofits and solar power systems to reduce household energy consumption. We are dedicated to increasing energy independence and ensuring the financial security of the communities we serve. Since our humble beginnings, PosiGen has expanded its solar energy and energy efficiency mission across Louisiana, New York, Connecticut and Florida.
PosiGen's Vision is to be the world's most amazing energy enterprise dedicated to delivering freedom, power and pure positive energy to all.
We are expanding quickly, and constantly challenging ourselves to think outside the box to promote solar energy and customer savings. Join PosiGen, and help us make a difference.
PosiGen is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other factor protected by applicable federal, state or local laws. Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Office of Human Resources.
The Energy Efficiency Monitoring Specialist is responsible for the management of the Energy Efficiency Program. This position will require an individual to think on their feet, maintain great communication with the Business Development, Operations teams and subcontractors, and have an overarching desire to remain informed of incentive availability and program changes.
Essential Job Functions
Oversee the daily operations of the Energy Efficiency program
Manage program pipeline movement
Accomplish energy efficiency results by monitoring subcontractor expectations and productivity standards
Ensure Salesforce (CRM) has efficient workflow in place and assist in the resolution when not working properly
Maintain quality service by enforcing quality and customer service standards; analyze and resolve quality and customer service problems; identify trends; recommend system improvements
Maintain professional and technical knowledge of energy efficiency
Identify opportunities to better serve customers through the delivery of EE work
Supervise and assist with the daily verification, review and approvals of EE Assessment/Upgrades projects
Assist Account Management with questions, concerns and case closures
Ensure proper processing of On-hold and Cancel letters by Project Management
Locate, develop and maintain contractor relationships, which will include invoice approval, quality enforcement, process implementation and change
Navigate through different incentive programs and develop efficient process around company business model
Support field technicians with information to problem solve
Self-starter with ability to work both independently and as part of a team
Excellent written and verbal communication skills required for accurate quality control evaluation documentation and work oversight
Good at problem solving and implementing change
Organized and able to meet deadlines
Great attention to detail with a commitment to quality workmanship
BPI certified preferred, but not required
Proficiency on a computer in MS Office (Excel, Outlook, Word)
Must be able to successfully pass a pre-employment criminal, driving and drug screen
Must possess a current and valid state driver’s license and a clean driving record
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Energy Efficiency Specialist
Number of Openings
This position is currently accepting applications.