NRG Energy, Inc. Energy Marketing Analyst in Houston, Texas
NRG is the leading integrated power company in the U.S., built on the strength of our diverse competitive electric generation portfolio and leading retail electricity platform. A Fortune 500 company, NRG creates value through best-in-class operations, reliable and efficient electric generation, and a retail platform serving residential and commercial businesses. Working with electricity customers large and small, we implement sustainable solutions for producing and managing energy, developing smarter energy choices and delivering exceptional service as our retail electricity providers serve almost three million residential and commercial customers throughout the country.
More information is available at www.nrg.com. Connect with NRG Energy on Facebook and follow us on Twitter @nrgenergy.
This position supports Small Business Energy Marketing Managers in managing deals from initial prospecting to closing and ongoing renewal. This position has a particular focus on providing detail commercial analysis and process support for quoting and contracting small business prospective customers. This position also requires the ability to independently manage relationships with existing customers and perform critical pricing and contract execution. Individuals in this position may be required to perform emerging sales, negotiation and commercial decision making skills.
Manage the sales process end to end, responsible for ensuring all contracts and customer documentation is complete and accurate at time of contract execution.
Expedite the sales process to help improve sales effectiveness of Energy Marketing Managers (EMM). Makes decisions regarding appropriate escalation channel(s) and must-have vs. optional deliverables from other groups.
Manage complete and accurate deal level data points: Contact information, start/end date, deal size, competitors, etc.
Responsible for training new hires for all sales support roles.
Reports and maintains the requirements and execution of service level agreements with support groups.
Responsible for processing and execution of contract amendments and assignments as necessary.
Independently handle account renewals and contract extension with guidance from EMMs and Marketing Management. Uses independent judgment to determine deal timing, customer expectations and commercial needs of the business.
Perform market research and analysis; identify trends in products, margins, commodity information organize and distribute Weekly Market Summaries for customers/EMMs. Assess and manage each customer s experience with Reliant. Identify and track events that could affect a client s perception of Reliant in all aspects of the business.
Plan and execute targeted, strategic efforts and support business development activities
Contribute to achievement of Channels goals and objectives.
Varied responsibilities according to segment and general business needs.
- Bachelor s degree in business, MIS or related field required. Industry specific work experience may substitute for educational requirement.
_Additional Knowledge, Skills and Abilities:_
Understanding of retail electricity market protocols, wholesale/retail energy supply and pricing, and market operations processes for assigned market area.
Ability to interact with customers in a professional, commercial setting.
Knowledge of Siebel 8.0 preferred.
Ability to absorb new company or technical knowledge as well as business skills.
Ability to make decisions in time-sensitive situations, sometimes with incomplete information.
Excellent verbal and written communication skills.
PC skills Microsoft Office suite of software and Siebel.
Occasionally requires lifting as appropriate to perform duties and responsibilities.
Normal office environment.
Some overtime required as needed
NRG Energy is committed to a drug and alcohol free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability
EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/posterscreenreader_optimized.pdf)
Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
Official description on file with Human Resources