SUN Technical Services, Inc. Customer Energy Management Service Designer in West Branch, Michigan
Customer Energy Management Service Designer West Branch, MIPosted: 5/2/2017 Category: Utility Job Type: -Minimum Experience: 1+ Required Education: Associate (AA, AS...) Benefits: Call to find out moreJob Description Contract position-1 yr. *Local candidates for various locations throughout MI.*Customer Energy Management Service Designer- Analyze and resolve a wide variety of work procedures (which may involve the engineering design, work order preparation, field checking, scheduling coordination, material provisioning and ordering, billing, redlining, preparation of "as-builts," and work order reconciliation and closeout).- Interact with other internal departments to resolve customer issues, and communicate, negotiate and counsel on a variety of topics including payment options, complex technical information or procedures, energy rates, and explaining company policy in a variety of energy-related areas.- Interpret and analyze a wide variety of complex technical/scientific design projects, perform scheduling for multiple tasks or work coordination, and respond to customer inquiries including but not exclusive to new energy requests. These tasks involve the evaluation of alternative courses of action, recommending and coordinating the appropriate actions through the work process to meet customer energy needs.-Coordinate with employees in other departments and/or external agencies to meet any special requirements of the energy request orders.-Job will include field site visits to take field notes and/or work meet customers on site.Must possess a valid driver's license Job Requirements The ideal applicant should exhibit exceptional problem solving skills. It is also critical to:- Possess strong computer (Windows, Microsoft Office) and analytical skills-SAP CAD experience- Have the ability to interact with internal and external clients to receive highly advanced information and data - Demonstrate excellent customer service skillsBHI Energy is an Equal Opportunity Employer and provides a fair and equal employment opportunity for all employees and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. BHI Energy is a federal contractor that requests priority referrals of protected veterans.