Ian Martin PBC. Customer Energy Management Project Coordinator in Lansing, Michigan
The Ian Martin Group is North America’s most progressive engineering and technical staffing firm and we partner with companies who are looking for top talent in their respective industries.We have an immediate opening for “Customer Energy Management Project Coordinator”, located in Lansing, MichiganDescription:The Project Coordinator is responsible for the execution of providing gas and electric service to residential and commercial/industrial customers. This individual will be expected to have working knowledge of the Gas and/ or Electric Distribution Systems.The Project Coordinator must effectively prioritize and organize small to large sized projects in response to the needs of the customer. This will primarily revolve around gathering customer scopes and following the project from the design, scheduling, and field construction phases by the customers want date.Tasks for this role will include:ulliServing as 'the face' of Consumers Energy to our customers, which includes responsibility for the overall coordination of work between the customer, Consumers Energy, and any other outside stakeholders./liliEstimating customer and system loads, updating customers on the status of projects, generating tasks for other departments, providing cost estimates, identifying any required permits and scheduling work orders./liliProject Scoping, evaluating and analyzing distribution design requirements and impact on distribution system to direct the preparation of the work order/liliCoordinating pre-requisites for successful completion of a distribution project to meet customer commitments requiring ingenuity as to application of normal procedures/liliField Work may be required to meet on-site with customers/liliMust possess a valid driver's license/li/ulSkills:The ideal applicant should exhibit the ability to analyze complex problems, recommend alternatives, and take corrective action, while exhibiting in-depth knowledge of the policies and procedures of the business. It is also critical to:ulliPossess excellent communication and customer service skills/liliSuccessfully multi-task and/or switch task quickly while remaining organized/liliAnticipate and understand the impact of actionsrocedures on multiple systems/liliDemonstrate leadership skills, strong teamwork and the ability to work independently on assigned complex projects. - Use computer assisted drafting (CAD) or other appropriate systems/softwarerograms such as SAP to accommodate customer's request and align with internal quality control processes./liliManage project milestones; organizing and prioritizing the scheduling of work assignments in response to work orders/liliPossess strong computer (Windows, Microsoft Office) and analytical skills/li/ulEducation:A 2-year associate degree in the requisite scientific or technical field (48 scientific or technical credit hours as measured on a semester basis) OR have completed two years of college course work (60 Credits) towards a Bachelor degree in a technical field.3+ years working experience in associated area.