WIPRO LIMITED Principal Consultant - Energy - Upstream (526912) in HOUSTON, Texas

Description The ideal candidate will have excellent problem solving, analytical, and people skills.   Customer support is the number one priority for this position and our support specialist, must act quickly, professionally and patiently at all times.   It s a responsibility   for managing the technical applications used by the subsurface disciplines in BP  We are looking to provide a higher level of support for our customers.   The Application Support Specialist will spend majority of their day talking with and helping drilling and sub surface engineers with their software problems.  As a specialist, you will be contacted when the first line support team cannot resolve the issue and need higher level of assistance.  You will also need to work with various 3rd party supporting teams and our IT support teams to troubleshoot and resolve software, hardware and networking issues.  Key skills required for the job are:              Upstream - Oil and Gas (Mandate)             BP Well Advisor application knowledge             Windows Admin Knowledge             Upstream Application Support             ITIL Incident Mgmt              Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution              Coordinate with different team to resolve the issues             Proactive in taking corrective actions. Work on the service improvement programs.             Training of new team members. Able to work on Knowledge acquisition and updates to related documents Minimum work experience: 10+  Years . Please visit our career site at https://synergy.wipro.com/ResumePosting/CareerSiteJobsDescription.jsp?strCompaneyCode=WT$526912$p to apply for this position. Roles and Responsibilities: "As a Senior Consultant in one of the industry verticals, you are responsible for contribution to the functional design, architecture of the solution and product configuration for an implementation. You may have managerial responsibilities towards the team of analysts and developers. You should be able to lead project planning and delivery effort from the domain team. You are expected to build value through deep product, functional and application expertise and client manager engagement capabilities." Skill Description: Upstream - Oil and Gas, Upstream - Oil and Gas, Consulting, Consulting, English Language We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here. VEVRAA Federal Contractor We Request Priority Protected Veteran and Disabled Referrals for all of our locations https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf