ICF Consulting Group, Inc. Energy Efficency Program Manager - Detroit, MI in Detroit, Michigan


Demand Response Program Manager Detroit, MI

Job Description:*

To support our growth, we are currently seeking a Program Manager for our Commercial Energy Division to lead and grow ICF s demand response programs for our utility clients in Michigan. The Demand Response (DR) Program Manager is responsible for safe, efficient, and reliable demand response services. In your role as a DR program manager, you will help launch and manage an innovative residential demand response program. This role requires you to have a strong understanding of smart communicating thermostats, and Distributed Energy Management Systems (DERMS), provide demand reduction and program participation forecasts, understand customer engagement, demand management and industry best practices as well as build relationships and trust with clients, work collaboratively with internal IT and Marketing departments and outside partners to implement a program within goal and budget.

Key Responsibilities:

  • Program implementation and management of a diverse team, quality control, and implementation methods to ensure program goal targets are met
  • Collaboration and coordination with multiple ICF and client groups including management of partners to ensure processing, outreach, IT systems and staff are aligned in order to reach a common annual goal
  • Understanding of HVAC systems and demand response technologies
  • Day to day management of technical team, including guidance and judgement on demand response calculations and best practices as well as ensuring QA/QC standards for the program are met
  • Interface with the client team for day to day planning and program implementation questions
  • Provide insight and recommendations for program changes based on market and industry knowledge and program trends
  • Build and maintain awareness of the ISO, federal, state, and utility program rules that affect customer, operational, and financial performance and develop compliance processes if necessary


Basic Qualifications: * Bachelor s degree in Business Management , Bachelor of Engineering, Bachelor of Engineering Science, or other relevant Bachelor s degree * 5 years of experience developing, designing or administering successful demand response programs, with specific expertise focused on the residential sector * 5 years of experience managing consulting projects for utilities, state energy offices, state/local governments, and regional non-profits * 5 years of experience leading cross-organizational projects

Preferred Skills/Experience: * Demonstrated experience with teambuilding and project management * Experience in energy management, smart communicating thermostats, Distributed Energy Management Systems (DERMS), and Distributed Energy Resources (DERs) * Thorough familiarity with demand management technology * Understanding of regulatory environments and of Independent System Operator (ISO) rules and processes is recommended * Energy modeling or electrical energy calculation experience * Industry certifications including CEM, CDSM, PMP and professional affiliations including PLMA, SEPA, AESP, AEE, or ACEEE


Professional Skills:

  • Strong analytical, problem-solving, and decision making capabilities
  • Excellent verbal, interpersonal and written communication skills
  • Team player with the ability to work in a diverse, collaborative group
  • Ability to multi-task in a fast-paced environment
  • Sound business ethics, including the protection of proprietary and confidential information
  • Ability to work with all levels of internal employees, as well as outside clients and vendors
  • Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude
  • Advanced proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)

ICF offers an excellent benefits package, an award winning talent development program, and fosters a highly skilled, energized and empowered workforce. ICF is an equal opportunity employer that values diversity at all levels. (EOE Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity)

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. ICFtogether for tomorrow.

About ICF

ICF (NASDAQ:ICFI) is a global consulting and technology services provider with more than 5,000 professionals focused on making big things possible for our clients. We are business analysts, policy specialists, technologists, researchers, digital strategists, social scientists and creatives. Since 1969, government and commercial clients have worked with ICF to overcome their toughest challenges on issues that matter profoundly to their success. Come engage with us at icf.com.

Location: /Michigan-Detroit/

Requisition ID: /1700002505/