Siemens Account Executive/Manager - Energy Supply Services - Building Technologies - Columbia, SC in Columbia, South Carolina

Account Executive/Manager - Energy Supply Services - Building Technologies - Columbia, SC

Locations:Columbia, South Carolina

Job Family: Project Management

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English (US)

Job Description

Division: Building Technologies

Business Unit: Region Americas

Requisition Number: 209261

Primary Location: United States-South Carolina-Columbia

Assignment Category: Full-time regular

Experience Level: Mid level

Education Required Level: Associate's Degree / College Diploma

Travel Required: 10%

Division Description:

The Siemens Building Technologies Division is the North American

market leader for safe and secure, energy-efficient and

environmentally-friendly buildings and infrastructure. As a

technology partner, service provider, and system integrator, Building

Technologies has offerings for fire protection; life safety; and

security as well as building automation; heating, ventilation, and air

conditioning (HVAC); and energy management. Since 1995,

Siemens has helped to modernize nearly 7,000 buildings worldwide,

including important American landmarks such as World Trade

Center Memorial, Times Square Building, Carnegie Hall, Walt

Disney World and the Mount Vernon Estate.

For more information, please visit:

http://www.siemens.com/businesses/us/en/buildingtechnologies.

htm

Job Description:

Responsibilities

  • Support the Sales and Account Executive in the development and execution of effective account strategies using continuous data analysis to positively impact the executive level decision maker’s core business.

  • Grow a network of Siemens sponsors and supporters at multiple levels within the named accounts.

  • Advanced understanding of the business of the account, including industry drivers, business objectives and operational issues

  • Demonstrate intermediate strategic thinking by anticipating future trends through looking outward at the customer market, competition, and alternatives.

  • Maintain an advanced understanding of ESS (Energy Supply Services) and overall Siemens services for the purposes of identifying opportunities for the assigned Sales and Account Executive;

  • Work collaboratively with the ESS Operations organization to ensure the proper implementation of assigned clients scopes of work;

  • Address and resolve customer comments gathered through the Net Promoter Score relationship survey;

  • Support account renewal efforts to retain 90 percent of the accounts existing revenue flow;

  • Actively manage account performance and relationships and report account status monthly to ESS management;

  • Review financial performance on a monthly basis at minimum and provide reports to ESS management;

  • Ensure direct hours and pass-through costs are aligned with plan;

  • Ensure SAP collectible service orders are properly allocated to assigned customers; and

  • Ensure Client meets or exceeds Margin expectations.

  • Manage the distribution of the annual Net Promoter Score relationship surveys; analyze and develop action plans where necessary with management to address results within 30 days of receiving results, address with client and/or internal management actions taken within 30 days of developing action plan;

  • Manage out of scope requests to minimize scope-creep and communicate upsell revenue opportunities to the Sales Executives as identified;

  • Develop and maintain protocols and standard operating procedures for key departmental areas of responsibility.

Required Knowledge/Skills, Education, and Experience

  • Minimum of 2 plus years of experience managing multi-jurisdictional energy supply side clients or equivalent account management experience in another industry

  • Minimum of 2 plus years of project management skills

  • Minimum of 2 plus years of strong customer service skills

  • Minimum of 3 plus years of energy related work

  • Intermediate subject matter expertise required in supply side offerings;

  • Basic subject matter expertise required in demand side offerings;

  • Advanced expertise in MS Office

Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

*LI-KBS

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

Pay Transparency Non-Discrimination Provision

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf .