Siemens Account Executive/Manager - Energy Supply Services - Building Technologies - Columbia, SC in Columbia, South Carolina
Account Executive/Manager - Energy Supply Services - Building Technologies - Columbia, SC
Locations:Columbia, South Carolina
Job Family: Project Management
Division: Building Technologies
Business Unit: Region Americas
Requisition Number: 209261
Primary Location: United States-South Carolina-Columbia
Assignment Category: Full-time regular
Experience Level: Mid level
Education Required Level: Associate's Degree / College Diploma
Travel Required: 10%
The Siemens Building Technologies Division is the North American
market leader for safe and secure, energy-efficient and
environmentally-friendly buildings and infrastructure. As a
technology partner, service provider, and system integrator, Building
Technologies has offerings for fire protection; life safety; and
security as well as building automation; heating, ventilation, and air
conditioning (HVAC); and energy management. Since 1995,
Siemens has helped to modernize nearly 7,000 buildings worldwide,
including important American landmarks such as World Trade
Center Memorial, Times Square Building, Carnegie Hall, Walt
Disney World and the Mount Vernon Estate.
For more information, please visit:
Support the Sales and Account Executive in the development and execution of effective account strategies using continuous data analysis to positively impact the executive level decision maker’s core business.
Grow a network of Siemens sponsors and supporters at multiple levels within the named accounts.
Advanced understanding of the business of the account, including industry drivers, business objectives and operational issues
Demonstrate intermediate strategic thinking by anticipating future trends through looking outward at the customer market, competition, and alternatives.
Maintain an advanced understanding of ESS (Energy Supply Services) and overall Siemens services for the purposes of identifying opportunities for the assigned Sales and Account Executive;
Work collaboratively with the ESS Operations organization to ensure the proper implementation of assigned clients scopes of work;
Address and resolve customer comments gathered through the Net Promoter Score relationship survey;
Support account renewal efforts to retain 90 percent of the accounts existing revenue flow;
Actively manage account performance and relationships and report account status monthly to ESS management;
Review financial performance on a monthly basis at minimum and provide reports to ESS management;
Ensure direct hours and pass-through costs are aligned with plan;
Ensure SAP collectible service orders are properly allocated to assigned customers; and
Ensure Client meets or exceeds Margin expectations.
Manage the distribution of the annual Net Promoter Score relationship surveys; analyze and develop action plans where necessary with management to address results within 30 days of receiving results, address with client and/or internal management actions taken within 30 days of developing action plan;
Manage out of scope requests to minimize scope-creep and communicate upsell revenue opportunities to the Sales Executives as identified;
Develop and maintain protocols and standard operating procedures for key departmental areas of responsibility.
Required Knowledge/Skills, Education, and Experience
Minimum of 2 plus years of experience managing multi-jurisdictional energy supply side clients or equivalent account management experience in another industry
Minimum of 2 plus years of project management skills
Minimum of 2 plus years of strong customer service skills
Minimum of 3 plus years of energy related work
Intermediate subject matter expertise required in supply side offerings;
Basic subject matter expertise required in demand side offerings;
Advanced expertise in MS Office
Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .
Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf .